Sign inGet Pro

Support

A person reads every message. We answer within one business day, usually sooner on game days.

Contact

Email support@getbettor.pro from the address on your account when the question is about the account. Include the page and a screenshot if something looks wrong.

getBettor is a product of Albi Consulting LLC, Arizona, United States. Not a sportsbook: we take no bets and hold no money, so we cannot help with a bet placed elsewhere.

Common questions

My sign-in link never arrived

Check spam and promotions folders for a message from getBettor. The link works once and for 10 minutes; ask for a new one from the sign-in page if it has expired. If you signed up with Google or Apple, use that button instead of the email link.

What do the plans include?

Free: every stat, matchup, injury report and the public record. Pro: every pick with its reason, the parlay builder and the research tools. Pro + Live: Pro plus the live board, halftime notes and alerts during games. Full detail on Plans.

How do I cancel or change my plan?

Bought on the website: Account → Change plan, update card or cancel. Cancelling stops the next charge and keeps the plan until the end of what you already paid for. Bought in the iPhone app: iPhone Settings → your name → Subscriptions → getBettor. Bought in the Android app: Google Play → Payments and subscriptions.

I subscribed on my phone. Does it work on the website?

Yes. Sign in with the same account and the plan follows you. You cannot hold two paid plans at once, so the website refuses a second checkout while an app subscription is open.

How do I delete my account?

Account → Delete account, or getbettor.pro/delete-account. It removes your account, tracked bets, alert settings and push devices, and cancels a website subscription at once. An App Store or Google Play subscription has to be cancelled with Apple or Google first; deleting the account does not cancel it. The Privacy page lists exactly what is removed.

Alerts are not reaching my iPhone

In the getBettor app, allow notifications when asked (or in iPhone Settings → Notifications → getBettor) and turn the alerts you want on under Account. On the website, Safari only delivers pushes to a site added to the Home Screen: Share → Add to Home Screen, open it from there, then turn pushes on in Account.

Are the picks bets I should place?

No. They are research: a number, a reason, the book and price where the line was seen, graded afterwards and kept on the record with the losses. We take no bets and hold no money. Whether to bet, and whether it is legal where you are, is your decision. See Responsible gambling.

Something on the site is wrong

Email us with the page address and a screenshot. Lines and player statuses come from third parties and can be late; we fix what is ours and say so when it is not.

More

How it works · Responsible gambling · Privacy · Terms of use

21+ · Gamble responsibly · If betting stops being fun, call or text 1-800-GAMBLER.